After traipsing round several jewellers who couldn’t help us we discovered Monroe’s - with owner Alice immediately positive and inspiring! My husband ordered a longed-for wishbone for me from them and it was absolutely perfect. Alice and her team are so helpful, considerate and understanding and Alice really went the extra mile to make sure imy wishbone was just as we both wanted and also delivered within quite a tight time frame. Thanks so much - you are a real asset to Richmond!

Monroe’s outdid themselves when making my ring, I wanted a ring melted down and remade, also wanted ashes added. The service was incredible and showed me every step of the progress, I was over the moon with the outcome! The staff at Monroe’s were great and Marlee in particular was a great help. Would highly recommend.

My partner and I had a wonderful experience finding our beautiful engagement ring. Alice sourced a beautiful and unique sapphire based on my very particular request for a colour that I hadn’t been able to find anywhere!